We are looking for

Customer Support Specialist

Ekreative have been making high quality apps, sites and online systems since 2010. Our experience, professionalism and results have put us at the forefront of a competitive and growing market. Our biggest asset in achieving such a high level of service is of course our team. That’s why we’re always on the lookout for new, talented, team members who love what they do and thirst after growth and fresh challenges.

If that’s you, check out the positions we’re hiring for below, get in touch, and we’ll soon be doing great things, together!

We are looking for a Customer Support Specialist, who will become a part of our talented team.

The vacancy is open only in Cherkasy!

City: Cherkasy

We are looking for:

  • Strong client-facing and communication skills
  • Proficiency in English and Ukrainian (both spoken and written)
  • Excellent computer skills, including strong knowledge of Google services - Google Drive, Docs, Sheets, Calendar, etc.
  • Advanced troubleshooting and multitasking skills
  • Customer service orientation
  • Effective verbal and written communication skills
  • Ability to think strategically
  • Desire to grow professionally

Will be a plus:

  • Experience in providing customer service support

Responsibilities:

  • Improve customer service experience
  • Reply to customer requests via e-mail, chat, reply to tickets
  • Take ownership of customers issues and follow problems through to resolution
  • Maintain an orderly workflow according to priorities

We offer:

  • Competitive reward for the provided services
  • Signing an agreement for the provision of services
  • Medical insurance after trial period
  • Assistance in paying taxes and in handling paperwork
  • Good compensation package
  • Regular team-building events and corporate parties
  • A huge number of other bonuses

If you think you are the one whom we are looking for, do not hesitate to send your CV. We will contact you as soon as possible. We will be glad to have an interview with you and to evaluate your knowledge.

Let’s start the conversation!

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    IT Recruiter

    Yulia Mazur

    IT Recruiter

    You can write in form or directly to my email.