Privacy and Cookies

Website Privacy Policy – Last updated 24/5/18

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are eKreative . Our address is 386 ELWOOD LN, MEMPHIS, 38117, United States. You can contact us by post at the above address, by email at info@ekreative.com or by telephone on +44 (0) 20 3286 7509.

How we use your information

When you use our website

When you submit an enquiry via our website

When you sign up for our newsletter

When you apply to work with us

Your rights as a data subject

Your right to complain

Updates to this privacy policy

When you use our website

The ekreative website makes minimal use of cookies, but a few strictly necessary cookies and third party performance cookies are used when you browse our services and view the information we make available on our site.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

You can opt out of Google Analytics cookies using the browser add-on they make available here.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

When you submit an enquiry via our website

When you submit an enquiry via our website, we ask you for your email address and whatever information you feel is relevant to your inquiry (at your discretion).

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

We do not use the information you provide to make any automated decisions that might affect you.

When you sign up for our newsletter

When you sign up for our newsletter via our website, we ask you for your email address only.

We use this information to send you regular updates about our company and its services based on your consent given when you fill out the sign up form. You can remove such consent at any time using the unsubscribe link at the bottom of each email or by sending us a message requesting to be removed from the mailing list.

We do not use the information you provide to make any automated decisions that might affect you.

When you apply to work with us

When you apply to work with us via our website we ask for your name, email address, the position you’re applying for, a copy of your CV and any other information you consider relevant to the application.

We use this information (on the basis of your consent given when you fill out the form) only to consider your suitability for available roles and to contact you regarding our decision.

We do not use the information you provide to make any automated decisions that might affect you.

Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. The contact details of our Data Protection Officer are:

Tim Phipps Email: tim@ekreative.com Postal address and telephone number: as above

However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the date of this document each time it is changed.