Positions available
Customer Support Specialist (night shift)
Requirements:
- 1+ year of experience in IT customer service
- Strong client-facing and communication skills
- Proficiency in English and Ukrainian (both spoken and written)
- Excellent computer skills, including strong knowledge of Google services - Google Drive, Docs, Sheets, Calendar, etc.
- Advanced troubleshooting and multitasking skills
- Customer service orientation
- Effective verbal and written communication skills
- Ability to think strategically
- Desire to grow professionally
Customer Support Specialist
Requirements:
- Experience or strong interest in working with AI tools and automation platforms (chatbots, support platforms, etc.)
- Understanding of social media platforms and interest in content creation and apps that help with it
- Strong communication and interpersonal skills with a client-first mindset
- Proficiency in both English and Ukrainian (spoken and written)
- Excellent computer skills, especially with Google Workspace (Docs, Sheets, Drive, Calendar, etc.)
- Analytical thinking and advanced problem-solving skills
- Exceptional attention to detail and multitasking ability
- Proactive approach with the ability to think strategically and work independently
- Enthusiasm for learning and continuous professional development
Middle Business Analyst
Requirements:
- 2+ years of experience as a Business Analyst in IT
- Upper-Intermediate (B2+) English for daily client communication
- Strong analytical, problem-solving, and communication skills
- Solid understanding of SDLC and Agile methodologies (Scrum/Kanban)
- Ability to work on multiple projects in parallel
- Attention to detail, structured thinking, and business mindset
- Openness to learning, adaptability, and professional growth
- Hands-on experience with Jira/Confluence or similar tracking/documentation tools
Middle Python Full-Stack Developer
Requirements:
- Commercial experience with Django, Python 3+ years
- Strong experience with DRF API, HTMX, Tailwind, WebPack, Celery
- Strong understanding of relational databases (PostgreSQL/ MySQL)
- Strong unit testing and debugging skills
- Experience with virtualization/containerization platforms (Docker)
- Experience with version control (Git/ GitLab)
- English at Upper-intermediate level
Senior CMS WordPress Developer
We are looking for:
- 4+ years of commercial experience with CMS (WordPress as a core focus)
- Strong expertise in WordPress: template hierarchy, theme architecture, child themes, custom plugins, hooks (actions/filters), custom post types, taxonomies, AJAX
- ACF Pro: repeater/relationship fields, options pages, JSON sync
- WP Bakery: custom blocks, widgets, shortcodes
- WooCommerce: template customization, checkout flows, filters, pricing rules, Stripe integration
- SEO & performance optimization: Yoast, XML sitemaps, caching, security best practices
- API integrations (REST, JSON/XML) with external services (HubSpot, Cerbo, MS Dynamics 365)
- Strong knowledge of HTML5, CSS3/SCSS, JS/jQuery, PHP (OOP)
- Git (branching, PRs), experience with GitHub/GitLab/Bitbucket
- Experience with environments (Docker, Lando, Pantheon, AWS, CPanel)
- Mentoring team members, distributing and prioritizing tasks, and knowledge sharing across the team
- English — Intermediate or higher
Middle System Administrator
We are looking for:
- 2+ years of commercial experience in the same position
- Hands-on experience with physical networking, connecting the wires, configuring network equipment, switches, routers, and WiFi access points
- Understanding builds PC laptops and the ability to fix failures
- Installation, setup, and troubleshooting of MacOS, Linux (Ubuntu), and Windows OS
- Hands-on experience with Linux systems management (distributions, Apache/Nginx, firewall, SSH, network, Docker, etc.)
- LAN: WAN, DNS, DHCP, IP, RDP, VLANS, VPNs - understanding and ability to setup
- Practical skills with at least one of the System Virtualisation (Manage Proxmox / KVM, Docker)
- Understanding of at least one of the Cloud services (AWS, GCP)
- Hands-on experience with Google Workspace or Active Directory
Project Manager
Requirements:
- 3+ years of related experience in the IT field
- Advanced level of spoken and written English
- Experience in managing Web and Mobile applications development projects
- Experience working with eCommerce and fixed-price projects
- Strong project management skills throughout the SDLC
- Strong understanding of Agile methodology and its frameworks
- Business analytics experience
- Strong presentational skills (Kick-off meetings, Daily Scrum, Project demos, Retrospective meetings)
- Understanding of server development and client-server architecture, RESTful API, Postman, Git etc.
- Being familiar with quality assurance processes, QA documentation, specifics of manual and integration testing, test runs etc.
- Estimation of big and technologically difficult projects
- Project risk management
- Ability to build and maintain positive working relationships with the members of other internal groups
- Capability to establish and manage professional communication
- Experience of starting projects from scratch and passing through the Discovery Phase, as a plus
Our Values
Professional growth
Growing your skills is essential to realising your potential. With us you’ll have access to a range of growth opportunities from conferences and training days through to English lessons and hackathons.
Work schedule
Ekreative’s monthly calendar includes a team breakfast, birthday celebrations and Wednesday’s from home. Overtime is rare, but always well compensated.
Modern devices
We equip Ekreativers with all of the necessary gear, from reliable workplace desktop computers to a wide range of the latest mobile devices, smart assistants and VR technology for testing.
Recreation
Work hard, play hard. It’s a cliche, but it works. That’s why we have lively company events and retreats, monthly team time when we can relax together and a friendly office environment with comfy communal spaces.
Health & Fitness
Your health is our priority. That’s why we reimburse ekreativers gym memberships, encourage cycling to work and take part in a range of community sports events.
Charity
Philanthropy is at the heart of who we are as a company. Not only does 100% of the company's profit go to charitable causes, each month many of the staff choose a cause to support together personally too.
Let’s start
the conversation!
